Privacy Policy

Last updated: January 27, 2026

Our Commitment to Your Privacy

TYR Logistics FZ-LLC is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Company information (company name, job title, country)
  • Communication content (messages submitted through our contact form)
  • Technical data (IP address, browser type, device information) collected automatically when you visit our website

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

3. Data Security

Encryption in Transit

All data transmitted between your browser and our servers is encrypted using TLS 1.3 (HTTPS) to prevent interception.

Encryption at Rest

Personal data stored in our systems is encrypted using AES-256 encryption standards.

Access Controls

Strict role-based access controls ensure only authorized personnel can access personal data on a need-to-know basis.

Spam Protection

Our contact forms are protected by Cloudflare Turnstile to prevent automated abuse and protect your submissions.

We regularly review and update our security practices to align with industry standards. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

4. Third-Party Services

We use the following third-party services that may collect information:

  • Google Analytics — for website analytics and performance monitoring
  • Google Tag Manager — for managing tracking scripts
  • Cloudflare — for security, performance, and spam protection
  • Web3Forms — for secure contact form submissions
  • Zcal — for scheduling appointments

Each of these services has their own privacy policy governing the use of your information.

5. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request portability of your data
  • Withdraw consent where processing is based on consent

8. International Data Transfers

As a company based in the UAE, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

TYR Logistics FZ-LLC
RAKEZ Free Zone
Ras Al Khaimah, United Arab Emirates
Contact Us